Orders typically arrive within12 business daysfrom dispatch, with a maximum delivery window ofup to 30 daysduring busy periods or unforeseen delays. All products are shipped directly from our fulfilment partners, and most customers receive their items earlier than the estimated timeframe.

Yes, Tailbourne offersworldwide shipping. Orders can be delivered to most countries, although some remote locations or restricted regions may not be available. Exact availability, delivery times and charges will be shown at checkout once you enter your shipping address.

For orders shipped outside the United Kingdom, your local customs office may applyduties, taxes or handling fees. These charges are set by local authorities and are the responsibility of the customer. We recommend checking your country’s import rules if you are unsure about possible fees.

Because we start processing orders shortly after they are placed, changes or cancellations are not always possible. If you need to amend your order, please email tailbourne.care@gmail.com as soon as possible with your order number. If the order has not yet been processed, we will do our best to help.

We offer a 14-day return window from the day you receive your order. Items must be unused and in their original condition, where reasonably possible. If you receive a faulty or incorrect item, we will arrange an appropriate solution. Please contact tailbourne@outlook.com before returning anything so we can provide the correct instructions.